United Way of Greater Fall River News - Happy 211 Day!

February 11, 2023

Happy 211 Day!

Every day, millions of people across the country face complex challenges in their lives. And many of them have no idea where to turn for help.

Fortunately, 211 is there—providing expert, caring help in real time. Available 24/7, this vital service is a phone number, text-messaging service and website that connects people with resources in their local area to address their needs.

The trained 211 specialists—the real people answering questions—don’t just “patch people through” to simple solutions; they listen, identify underlying problems, and connect people in need with resources and services in our community that improve their lives.

211 is for everyone—no matter our income, race, gender, or family status. Because all of us face challenges in our lives at some point, we’re lucky to have somewhere to turn when things take a turn for the worse.

United Way of Greater Fall River supports Mass211. In our last fiscal year, Mass 211 responded to

  • 414,575 calls in Greater Fall River
  • 16,583 of those calls were Call2Talk for mental health support
  • The top 3 needs in Greater Fall River were
  • Child care expense assistance
  • COVID-19 resources
  • Rental assistance

Your support of United Way of Greater Fall River helps us support Mass211 and keep information at the fingertips of our community.

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