Town of North Attleborough - Change In Curbside Bulk Item Collection

From: Town of North Attleborough
June 7, 2022

Starting July 1, 2022, The Town of North Attleboro Solid Waste Department will no longer be using the “Yellow Bulky Item Tags” for the disposal of curbside bulk items.  You may use the tags and dispose of your bulk items like you normally would on your regular collection day until July 1, 2022.  After July 1, 2022, all requests and payments for collection of bulk items will be made directly through our hauling company, Waste Management.   

Residents will be required to call the WM call center directly to make payment and schedule their collection appointment.

To contact WM call center, dial 1-800-972-4545. Please note there will be a short series of prompts.  Below is a guide to navigate. 

The prompts will first ask if you have a customer ID.  We do not use customer ID numbers in North Attleboro, so please hold for the next prompt which will ask for your zip code and address.

Next Press - 1 for residential curbside service

Press 3 for all other customers

Press 5 for all other inquiries

That will take you right to a rep. 

Be sure to have a pen handy as they will give you a ticket number/confirmation for the pick-up.

All bulk items will be collected 1 x week each Tuesday.  Acceptable Items must weigh less than 75 lbs. Weekly collection appointments are limited, if a specific collection day is filled the call center agent will provide you with the next available date. Appointments may be made up until Noon the day before the collection.

Bulk items are limited to couches, upholstered furniture, wooden furniture, etc. These items do not include white goods, appliances, CRT’s or televisions. For more information on whether or not an item is acceptable for bulk collection, please consult with a WM call center agent.

The Town is subsidizing this cost for North Attleboro residents.  The collection cost per item to the resident is $15.00 and payment will be required at the time your appointment is made  to schedule collection.  As example, a dining table and set of (4) chairs are considered 2 items, A sectional couch is 1 item per section. 

Once full payment has been made and your collection and appointment has been scheduled, the agent will supply a reference or ticket number to you as your confirmation.

Items must be curbside by 6:00 am on the day of your appointment. In the event you forget to place your items curbside on the day of your scheduled appointment, you will be required to contact the WM call center to make payment again and schedule another collection appointment.  No refunds will be given unless cancellation of a scheduled appointment is made by contacting the WM call center with your confirmation number by Noon the day before the scheduled collection.

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